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Installing email router fails with  (The request failed with HTTP status 401: Unauthorized.)

Posted on 2008-10-23
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Last Modified: 2012-05-05
When installing the email router for CRM 3.0 I get the following error. Setup cannot connect to the Microsoft CRM server. This might indicate that the server is down. (The request failed with HTTP status 401: Unauthorized.)
The email router is being installed on the exchange server. This server is also the CRM server. The CRM site is running on port 5555.
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Question by:nct1
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WilyGuy earned 500 total points
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In CRM 3.0 you get the dialog box to either pick a server or to type in the address.  Is there a server?

Who are you trying to install as?

Likely you'll want to run the Rule Deployment as an Exchange Admin, but that user should have rights in CRM.  Make your install user a CRM User with a Security Role and see if that fixes your error.
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