Poptrigger in exchange for other domain doesn't work

Posted on 2008-10-23
Medium Priority
Last Modified: 2012-05-05

I have a really strange problem.
1 configured a new SMB2003 R2 server with a domain called 2lite.be
1) All the users of that domain with an @2lite.be mailadress receive mail when the poptrigger downloads the mail.
2) All the users of that domain with an other mailadress for example @under-cover.be doesn't get any mails in their mailboxes. Even the eventviewer tells me that the trigger found 1 message, downloaded it and dropped it in the mailbox of the right person
3) sending of mail does not work from nobody, no errors, no NDRs...

Any ideas what to check or change?
Question by:Info-Service
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LVL 22

Expert Comment

by:Olaf De Ceuster
ID: 22794023
If you want exchange to distribute mail for @under-cover.be you need to add it as a secondary domain. This certainely works with SMTP mail. The POP connector for SBS2003 is not very good and was only included to make the transition to SMTP.
To add domain: Exchange>System Manager>Recipient Policies> RIGHT Click on Default Policy> Properties>Email Addresses (Policy)> New>SMtp Address>OK> In address type @under-cover.be > OK> Tick box near newly created email domain>OK
Wait for a while and test. System needs a few hours to update (AD Update) unless you force a Recipient Policy update.
Hope that helps.


Author Comment

ID: 22795805
Olaf, does this mean that al the mail that the exchange server picked up is now lost?
It looks like they lost one day of mail on that domain...
LVL 22

Expert Comment

by:Olaf De Ceuster
ID: 22800451
This process does not delete any emails.  How did you get to emails from second domain before?
Can you now get the emails from Domain2 and can you send?

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Author Comment

ID: 22812626
Sending and receiving is now solved. It looks like the mail that was picked up before the adjustments all disapeared... Only from the second domain (under-cover.be) everything of 2lite.be worked fine even before the adjustments.

Maybe one other question:
I have 3 users that need acces to "send as" I gave them these rights on the particular mailboxes.
I always get the error that she/he doesn't have rights to send to that person.
First mailbox is info with 2 other mailboxes (one under-cover.be and one 2lite.be)
If I try to send as the 2lite or under-cover the mail always comes back with the message not enough rights...

Any ideas?
LVL 22

Accepted Solution

Olaf De Ceuster earned 2000 total points
ID: 22816983
This has always worked for me http://blogs.technet.com/sbs/archive/2007/11/06/how-to-send-e-mails-with-exchange-using-a-different-from-address.aspx 
There are also a lot of 3rd party applications out there to do this.
I am sorry you lost some emails.
Can't you go to SMTP mail and get your ISP to set up a backup mail server. Than you are pretty much covered.

Author Closing Comment

ID: 31509216
With 3rd party software OK, stupid Poptrigger of SMB :(

Thanks Olaf!

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