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Wan Issue

Posted on 2008-10-23
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Last Modified: 2008-11-13
Hi,
Kindly help me out on this issue.

We have a branch office accessing citrix applications using full client. The issue is the users are getting 1 to 2 seconds delay on viewing images but this happens intermittently  & for all users. This is so frequent & images size are 27k.I have done all fine tuning parameters for WAN users on citrix  & even taken support of citrix but could not get this issue resolved.  

The issue does not arise for LAN Users, We have an T1 link to the branch office, the maximum peak usage on this link is 70% during peak hours. But we do see timeouts when doing a ping transmit byte size of 27000 & occassionaly on the default packet size of 32bytes, the latency is average 65 sec.

My question is how can the latency be brought down & also if buying an additional T1 will this latency go down, we are cisco pix firewalls at both ends.

Any other possible solutions?
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Question by:NeelSeshan
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dphantom earned 500 total points
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Take a look at the WanScaler product from Citrix.  If you have optimized your ICA connection as you indicate, then I would look to this before adding another T-1.

If you go the T-1 route, make sure you bond the T-1s together so they act as a single pipe.  That will help since you report 70% utilization at peak.  I like to stay at 50% and when I exceed that on a sustained basis, begin looking at additional bandwidth or better management of existing bandwidth.
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