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SQL Timeout errors

Posted on 2008-10-23
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Last Modified: 2012-06-27
I keep getting SQL time out errors on a sql2000 data base not quite sure how to go about troubleshooting it.  

This seems to happen mostly when the transaction logs backup  hourly and when reports are run.  
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Question by:perksdev
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8 Comments
 
LVL 38

Expert Comment

by:Jim P.
ID: 22796322
Hit the basic questions non this and we work from there:

Is the application timing out on the clients?

Is it a LAN or WAN?

Are you using TCP/IP or do you have named pipes running?

How much memory on the server? CPU?

Only a SQL Server or other services/apps running?

Which version of 2000 and what service packs?

"and when reports are run." What reports?
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Author Comment

by:perksdev
ID: 22799359
the application is timing out,   its auctually a webpage so whenever the page tries access the DB it retuns an error to the users.

this over a LAN

3GHz processor with 4GB Mrmory

This is only a sql server no other apps or services run on it

SQL Version is SQL 2000 Enterprise with SP4

I think we got the Reports figured out

Right now the only issue is when the Trasaction logs backup hourly it gives timeout errors  the logs are backed up to a local dirve.
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LVL 38

Expert Comment

by:Jim P.
ID: 22799520
Then I would start looking at disk activity.

Where are your bak/trn files being saved vs the location of your mdf/ldf files.

Are you using NAS or SAN?

Bring up perfmon and watch the disk reads/writes per sec and page faults. Throw in memory and CPU for grins.
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Author Comment

by:perksdev
ID: 22817207
No I am not using a SAN or NAS
disk read/writes per sec seem ok
I am noticing that the CPU is extremely high 70 to 100% almost constantly
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LVL 38

Accepted Solution

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Jim P. earned 2000 total points
ID: 22818621
Can you pull some of the errors and what's happening immediately before and after?
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Author Comment

by:perksdev
ID: 22824746
I don't really get any errors other than the task mnager showing  sqlservr.exe between 80 and 100% cpu utilization.  I've looked in the Event log and SQL logs  but have not been able to find anything.
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Author Closing Comment

by:perksdev
ID: 31509238
Thanks for all of your help.  Sorry for the delay in accepting a solution.  The problem ended up being increase load and the solution ended up being query optimization.  Thanks again!
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LVL 38

Expert Comment

by:Jim P.
ID: 24415799
Glad to be of assistance. May all your days get brighter and brighter.
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