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PTR Record in Exchange

JParra72
JParra72 asked
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Last Modified: 2012-05-05
Hello,

Lately, some ISPs have deemed our regular emails as SPAM even though they are just regular emails.  I have read that this may have something to do with the PTR record.   Our mail server address was assigned by the ISP and our internal network is on its own subnet with different IP addresses.  How can I determine if a PTR record was created on my end or the ISP end?  How can I create a PTR record if need be?

Thanks
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