Remote Desktop disconnecting after 30 minutes
Posted on 2008-10-23
I'm having problems with my Remote Desktop - it is disconnecting users after 30 minutes or so. I don't have the exact message, but it was not specific.
Our primary server hosts the Remote Web Workplace under Windows Small Business Server 2003. User can log in there and connect to the company's application server.
The application server is running Windows Terminal Services (Windows Server 2003) and hosts several applications.
This has worked well in the past, but recently my remote users have been complaining that they are getting disconnect. This seems to happen after about 30 minutes of use.
I've checked the setting on the Terminal Services Configuration and it is not set to automatically disconnect users (set to "Never").
Any ideas on the solution or at least how to troubleshoot?