Solved

USB Modem on Vista not recognized

Posted on 2008-10-23
3
1,784 Views
Last Modified: 2013-12-21
Hi all,
After a Vista re-install, my computer (LG R500) isn't detecting my USB modem (mobile broadband).

I can get it to install the mobile connect software, I can see the USB Modem as an external drive, but I can not install the drivers for the modem and they are not automatically installed. When I run the mobile connect software, it says that the wireless device is not found. This is strange, since it has always worked on every other computer.

I did the following:
* Checking device manager for any hidden modems, but didn't find
* I ran the installer from the modem itself again, but no effect

Any ideas?

best regards,

henrik
0
Comment
Question by:henrikatwork
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
3 Comments
 
LVL 8

Expert Comment

by:ccpjc
ID: 22788498
try going to the device manager
click on the modem in there
Properties
Driver
Update Driver
0
 
LVL 92

Expert Comment

by:nobus
ID: 22793876
from the manuf's page, it seems it is not Vista compatible :  Windows 2000 and Windows XP Operating system
http://www.huawei.com/mobileweb/en/products/view.do?id=282
so use a compatible one...
0
 
LVL 1

Accepted Solution

by:
henrikatwork earned 0 total points
ID: 22816176
ccpjc: The modem is not visible in device manager (see my description)

nobus: As I wrote, it used to work fine with my computer, before the re-install.

I believe there is something wrong with the modem, so I have sent it to repair, but thanks for your efforts to try to answer my question.

Best regards,

henrik
0

Featured Post

Veeam gives away 10 full conference passes

Veeam is a VMworld 2017 US & Europe Platinum Sponsor. Enter the raffle to get the full conference pass. Pass includes the admission to all general and breakout sessions, VMware Hands-On Labs, Solutions Exchange, exclusive giveaways and the great VMworld Customer Appreciation Part

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Before I go to far, let's explain HA (High Availability) and why you should consider it.  High availability is the mechanism used to provide redundancy to any service at the same site and appears as a single service to the users of that service.  As…
Great sound, comfort and fit, excellent build quality, versatility, compatibility. These are just some of the many reasons for choosing a headset from Sennheiser.
The Task Scheduler is a powerful tool that is built into Windows. It allows you to schedule tasks (actions) on a recurring basis, such as hourly, daily, weekly, monthly, at log on, at startup, on idle, etc. This video Micro Tutorial is a brief intro…
In this video you will find out how to export Office 365 mailboxes using the built in eDiscovery tool. Bear in mind that although this method might be useful in some cases, using PST files as Office 365 backup is troublesome in a long run (more on t…
Suggested Courses

635 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question