Exchange 2000 & Outlook2003 mailbox size error

First, check to see how big her Mailbox size is by right clicking on the Mailbox - Her Name (it's in Outlook on the right at the top of the email folder list) and choose properties. Then click on the Folder Size button. This gives you the folder size and a brake down on which folders are taking up the most room.

Next, to get rid of some of the biggest email do a search. Click on Tools > Find > Advance Find. Change the Look for: field to Any type of Outlook item, then go to the More Choices tab and change the size field to "greater than" and set the size to 5000 (5MB). Then click on the Find Now button. This will give you a list of all Outlook items that are bigger than 5MB. As you see fit you can export emails to the hard drive and delete them off of your email.

Hi tenaj-207,
I have set a limit of 1GB for certain mailboxs. She had 700MB in hers when she got the warning message, she archived off lots of stuff untill she now has 300MB in her mailbox. But even so she still gets the message that her mailbox ihas reached its maximum size.
I have a couple of users with 800MB and in their boxes but no warning message. The perculiar thing is if I turn of cached mode I can see the messages in her inbox and can still send and receive messages.
Thanks for you help.

Thanks,
Looged in remotely in to her system a few minutes ago, a gap over 5 or 6 hours and the error message has gone. Have turned cache mode back on and everything looks fine.
Thanks for you help.