Solved

Error when sending meeting requests from Entorage over Exchange: Error: -17997

Posted on 2008-10-23
2
2,356 Views
Last Modified: 2010-05-18
As of yesterday, my users on Mac platforms running Entourage over Exchange 2003 SP2 have had an issue sending meeting requests. All attempts generate the following:

Error
Unexpected data was encountered.

Mail could not be sent.

Error: -17997

Other than that, mail flow is fine. Meeting requests on Windows PCs through Outlook are also fine.

Nothing has changed on the network, firewall or Exchange.
Anyone seen this before?

-MP
0
Comment
Question by:mojopojo
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
2 Comments
 
LVL 3

Author Comment

by:mojopojo
ID: 22789599
Looks more and more like this was caused by a MS Office (for Mac) 2008 update.

Does anyone know the easiest way to roll back Mac MS Office to a state before the updates?
0
 
LVL 3

Accepted Solution

by:
mojopojo earned 0 total points
ID: 22790208
It has been verified here: http://www.mackb.com/Uwe/Forum.aspx/entourage/23204/Can-t-send-meeting-invitations-En-12-1-3-Ex-2003

The update to MS Office for Mac 2008 - v12.1.3 - will break Entourage's ability to send or accept meeting requests or any other invitation.

There is no way to roll back the update. A clean install or restoration form a backed up state at  v12.1.2 is the only solution.

TELL YOUR FRIENDS!!!
0

Featured Post

Office 365 Training for Admins - 7 Day Trial

Learn how to provision tenants, synchronize on-premise Active Directory, implement Single Sign-On, customize Office deployment, and protect your organization with eDiscovery and DLP policies.  Only from Platform Scholar.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Changing a few Outlook Options can help keep you organized!
This article will help to fix the below errors for MS Exchange Server 2013 I. Certificate error "name on the security certificate is invalid or does not match the name of the site" II. Out of Office not working III. Make Internal URLs and Externa…
This video demonstrates how to sync Microsoft Exchange Public Folders with smartphones using CodeTwo Exchange Sync and Exchange ActiveSync. To learn more about CodeTwo Exchange Sync and download the free trial, go to: http://www.codetwo.com/excha…
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…
Suggested Courses

615 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question