Customizing Options for Closing Opportunities Records in Microsoft Dynamics CRM 4.0.
Posted on 2008-10-23
Is it possible to customize the options for closing opportunity records in Microsoft Dynamics CRM 4.0? For example, I would like to have more options than just Won or Lost for the "Status" radio buttons, more options under "Status Reason," and perhaps add additional fields/information to the "Close Opportunity--Webpage Dialog."
What options are available for doing part or all of the aforementioned?