Solved

Dell LCD freezes when computer is off (E197FPf)

Posted on 2008-10-23
3
593 Views
Last Modified: 2013-11-06
Hello,

I have a Dell 19" LCD (E197FPf). Recently I have been having a problem with it whereby when my computer switches off it enters what I think must be its self test mode where the entire screen blinks (every three or so seconds) a different colour (always in the same sequence) Red>Green>Blue>Yellow>Light Blue>White>Black... and then it cycles through the same again.

The problem is while it is doing this the monitor freezes. You cannot bring up the menu and the light on the front stays GREEN. However it used to go to AMBER and automatically goes onto standby. Its strange I cannot even switch it off when its doing this.

I have reset the factory defaults and unplugged everything and plugged it back in, however nothing seems to have fixed this fault which only recently started happening.

Why does this do it and how can I fix it so that it goes into standby as normal ?

Thanks in advance

GISVPn
0
Comment
Question by:gisvpn
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 6

Accepted Solution

by:
univision-computers earned 500 total points
ID: 22789044
Does the monitor work on another computer? If it does, then I would look at the video card in your current system. If it doesn't, then I would contact Dell tech support and hopefully the monitor is still under warranty and get it replaced.
0
 

Author Comment

by:gisvpn
ID: 22789204
Unfortunately the monitor is not under warranty.

Is it the computer card which tells the monitor whether to go onto standby or not ?

thanks,

GISVPN
0
 

Author Closing Comment

by:gisvpn
ID: 31520073
The problem seemed to resolve itself. I think it was something relating to the video card (as indicated above).
0

Featured Post

Free Tool: Port Scanner

Check which ports are open to the outside world. Helps make sure that your firewall rules are working as intended.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

I recently purchased an HP EliteBook 2540p notebook/laptop. It has two video ports on it – VGA and DisplayPort. HP offers an optional docking station for the 2540p that also has both a VGA port and a DisplayPort. There are numerous online reports do…
There are more than twenty applications to turn Webcam into home and  small business security. Let's discuss one of the most easy ones to install. If you do not have already installed the drivers to the pc for your webcam, you'll need to do that …
I've attached the XLSM Excel spreadsheet I used in the video and also text files containing the macros used below. https://filedb.experts-exchange.com/incoming/2017/03_w12/1151775/Permutations.txt https://filedb.experts-exchange.com/incoming/201…
Are you ready to implement Active Directory best practices without reading 300+ pages? You're in luck. In this webinar hosted by Skyport Systems, you gain insight into Microsoft's latest comprehensive guide, with tips on the best and easiest way…

732 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question