VISTA Auto Powers-Off Intermittently

Posted on 2008-10-23
Last Modified: 2012-05-05
How do I resolve a VISTA intermittent automatic power-off situation?

I have tried to repair using a VISTA DVD.
The PC began to fail (intermittent auto-shutdown) 5 days after upgrading from XP Pro to VISTA Business with SP1.
I used to (yesterday) get a BSOD intermittently.  Starting a 1010am today, 10/23/08, I got a BSOD while in 'Safe Mode' and then from then on several "hard" BSODs when attempting to boot from the installation DVD.

The BSOD message was:
"STOP: c000021a (Fatal System Error)
STATUS: 0x00000000  (0c0000001  0x0010034c)
system process terminated unexpectedly.

I need to know the steps to get my VISTA PC working properly.


Question by:rljack01
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Expert Comment

ID: 22789077
There are driver instability issues with vista especially dealing with video drivers. Although i would not rule out the possibility that you may be having an issue with your power supply.


Expert Comment

ID: 22789092
Possibly one of your memory modules are going bad.

Author Comment

ID: 22789207
Per BIOS check, memory is ok.  2GB Kingston DDR400.

Will check P/S voltages or swap out P/S.

I can now boot.  That seems to indicate a heat issue since PC cooled as it was off for about an hour.  May be problem is a component failure?  I check the P/S first or swap it out.

Thanks, rljack01
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Expert Comment

ID: 22789354
I once had a power supply that was overheating my components, eventually the PSU melted the plastic connector where the PSU plugs into the motherboard.


Author Comment

ID: 22789397
I will swap out the P/s. -- Thanks


Accepted Solution

rljack01 earned 0 total points
ID: 22799474
I have swapped back the P/S.
I have solved the problem. I have determined that the BIOS does not support VISTA.
This afternoon I will build a new PC with a BIOS that does support VISTA as all the parts are in house.  I will use the earlier mentioned PC hardware and load SBS 2003.
However, I appreciate your advice in regard to my problem eventhough that was not the fix.


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