error loading C:\Windows\system32\vtUIKAPH.dll

Trying to fix a friends PC and keep getting this message does anyone know how i can remove this please?

"error loading C:\Windows\system32\vtUIKAPH.dll"

thanks in advance
CAMSYSTEMSAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

David-HowardCommented:
You didn't say if this was pre log in or after the user is logged on that you get the error message.
If it is post log on, have you gone in to Startup and removed this entry?
Click Start, Run and type MSCONFIG.
Locate the Startup tab and the vtuikaph.dll entry. Remove the checkmark next to this entry and reboot.

0
IndiGenusCommented:
That looks like a Vundo file, and there may still be infection present.
It would help if we could see what was going on with your computer. I suggest that you download, run, and upload a HijackThis log from the link below.

http://www.trendsecure.com/portal/en-US/_download/HJTInstall.exe

Click on "Do a system scan and save a log file" button. Post the text from the log file. Do not have HJT fix anything at this point.

Please do not post the log into the comment window. Use "Attach File" under the comment window to post the log.

0
rpggamergirlCommented:
That's just a registry remnant from the infection, the bad file is already gone but the reg entry is still present and is still trying to load the file which no longer present.
Unchecking the relevant entry in msconfig to stop it from loading or deleting the entry in the registry will fix the error.

Also if you have Hijackthis, fixing the relevant entry(usually 04 line) will stop the error.
Hijackthis:
http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis/download

0
rpggamergirlCommented:
Ooops sorry Indi, didn't see your post.
0
drogiCommented:
Hi
Step 1boot in safe modef8 and scan with  virus  software.
Step 2 stay in safe mode and go to camand prom type FIXMBR
Step3 if pc give you still give you problems go to registry editor and try to find vtUIKAPH.dll   and delete that entry
Let us know how it go      
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Anti-Spyware

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.