Solved

BlackBerry Curve suddenly wont synch

Posted on 2008-10-23
6
701 Views
Last Modified: 2012-05-05
I've had a blackberry since the beginning of time. The 7520 was a tank.
Now I get the curve and have nothing but problems.

The other day my Curve stopped synching to Outlook 2003 on XP Pro SP3. It wont even register on the computer I usually synch it with. I tried other computers and they wont pick up the USB connection either so I have isolated the problem to the Curve? I have also tried other Synch cords.
Whats my problem? I have read that going to Options/Advanced Options/Service Book/ then delete and undelete "Desktop(Synch)" will possibly fix this but that item does not exist in my service book. What happened?
Thank You
0
Comment
Question by:rickpary
  • 3
  • 2
6 Comments
 
LVL 11

Accepted Solution

by:
ALogvin earned 500 total points
ID: 22790077
I have had more issues w/ the USB breaking on the Curve than other BlackBerries, but only a bit more. Look at where the USB plugs into your phone... ive had pins bend, but more often the whole little black piece gets bent.

This is a warranty covered item. I would follow up w/ Sprint.
0
 

Author Comment

by:rickpary
ID: 22790117
But it does charge just fine.
Is it possible to charge but not synch?
0
 
LVL 11

Expert Comment

by:ALogvin
ID: 22790162
Yes. My understanding is charging uses 2 of the pins in there, and all 4 are required for USB.
0
Give your grad a cloud of their own!

With up to 8TB of storage, give your favorite graduate their own personal cloud to centralize all their photos, videos and music in one safe place. They can save, sync and share all their stuff, and automatic photo backup helps free up space on their smartphone and tablet.

 
LVL 7

Expert Comment

by:kguy18
ID: 22790353
Ya it does sound like a USB problem. The service book you are referring to is only present in blackberries that are linked to a Blackberry enterprise server. Thats what the 'Desktop' refers to not the actually desktop software. (at least my understanding of it).

Like ALogvin said follow up with sprint.


Hope that helps.
0
 

Author Comment

by:rickpary
ID: 22790455
That makes sense, thanks for clearing up the desktop sync mystery for me.
Im going to a Sprint service store with it now
0
 

Author Closing Comment

by:rickpary
ID: 31509384
Well, there was indeed an actual pin missing.
A new refurbed model has been ordered...
Thank You
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Introduction This article is a continuation of Part-1 as evident from the title. Please visit this page (http://www.experts-exchange.com/articles/18706/Backing-up-personal-data-on-your-Android-device-Part-1.html) to read the earlier Part -1. If y…
For Sennheiser, comfort, quality and security are high priority areas. This paper addresses the security of Bluetooth technology and the supplementary security that Sennheiser’s Contact Center and Office (CC&O) headsets provide.  
This tutorial gives a high-level tour of the interface of Marketo (a marketing automation tool to help businesses track and engage prospective customers and drive them to purchase). You will see the main areas including Marketing Activities, Design …
Internet Business Fax to Email Made Easy - With eFax Corporate (http://www.enterprise.efax.com), you'll receive a dedicated online fax number, which is used the same way as a typical analog fax number. You'll receive secure faxes in your email, fr…

910 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

23 Experts available now in Live!

Get 1:1 Help Now