Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

BlackBerry Curve suddenly wont synch

Posted on 2008-10-23
6
Medium Priority
?
760 Views
Last Modified: 2012-05-05
I've had a blackberry since the beginning of time. The 7520 was a tank.
Now I get the curve and have nothing but problems.

The other day my Curve stopped synching to Outlook 2003 on XP Pro SP3. It wont even register on the computer I usually synch it with. I tried other computers and they wont pick up the USB connection either so I have isolated the problem to the Curve? I have also tried other Synch cords.
Whats my problem? I have read that going to Options/Advanced Options/Service Book/ then delete and undelete "Desktop(Synch)" will possibly fix this but that item does not exist in my service book. What happened?
Thank You
0
Comment
Question by:rickpary
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
6 Comments
 
LVL 11

Accepted Solution

by:
ALogvin earned 2000 total points
ID: 22790077
I have had more issues w/ the USB breaking on the Curve than other BlackBerries, but only a bit more. Look at where the USB plugs into your phone... ive had pins bend, but more often the whole little black piece gets bent.

This is a warranty covered item. I would follow up w/ Sprint.
0
 

Author Comment

by:rickpary
ID: 22790117
But it does charge just fine.
Is it possible to charge but not synch?
0
 
LVL 11

Expert Comment

by:ALogvin
ID: 22790162
Yes. My understanding is charging uses 2 of the pins in there, and all 4 are required for USB.
0
Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 
LVL 7

Expert Comment

by:kguy18
ID: 22790353
Ya it does sound like a USB problem. The service book you are referring to is only present in blackberries that are linked to a Blackberry enterprise server. Thats what the 'Desktop' refers to not the actually desktop software. (at least my understanding of it).

Like ALogvin said follow up with sprint.


Hope that helps.
0
 

Author Comment

by:rickpary
ID: 22790455
That makes sense, thanks for clearing up the desktop sync mystery for me.
Im going to a Sprint service store with it now
0
 

Author Closing Comment

by:rickpary
ID: 31509384
Well, there was indeed an actual pin missing.
A new refurbed model has been ordered...
Thank You
0

Featured Post

[Webinar] Lessons on Recovering from Petya

Skyport is working hard to help customers recover from recent attacks, like the Petya worm. This work has brought to light some important lessons. New malware attacks like this can take down your entire environment. Learn from others mistakes on how to prevent Petya like worms.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

As the title indicates, I have done this before. It chills me everytime I update the OS on my phone, (http://www.experts-exchange.com/articles/18084/Upgrading-to-Android-5-0-Lollipop.html) because one time I did this and I essentially had a bricked …
With mobile becoming increasingly important to the business world, it is in your best interest to make sure that your email signature looks great across all types of devices. Find out how to create a mobile email signature with this guide.
Add bar graphs to Access queries using Unicode block characters. Graphs appear on every record in the color you want. Give life to numbers. Hopes this gives you ideas on visualizing your data in new ways ~ Create a calculated field in a query: …
In this video, Percona Director of Solution Engineering Jon Tobin discusses the function and features of Percona Server for MongoDB. How Percona can help Percona can help you determine if Percona Server for MongoDB is the right solution for …

688 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question