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Cisco Call Manager 6 How to add an Expansion Module on a 7965 phone

Posted on 2008-10-23
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Last Modified: 2013-12-27
I need to add an expansion module to a 7965 phone. I added the expansion module on the device profile but don't know where to program the buttons of the module. We have a Call Manager 6.0
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Question by:myriadsupply
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by:bkepford
ID: 22841584
The buttons should apear as lines on the device right next to the lines on the phone itself.
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aptnetworks earned 500 total points
ID: 23098347
After you add it in the device profile, you must also select/create an appropriate phone button template to allow access to the lines (phone configuration - device Information - Phone Button Template).
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