Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

Dell Laptop security lockout

Posted on 2008-10-23
2
Medium Priority
?
722 Views
Last Modified: 2013-12-04
My friend recently bought a lab top from e-bay. Yes I know the wisest of locations to purchase laptops. Regardless Ive been trying to help him get threw the security place on the previous owner. Of course the original owner has no idea what the password could be, that would be way to easy.

Here is the situation
I need an hdd password for a dell latitude d620.  system # is 3h15sb1-595B
i'm past the bios pass and can get into bios but the hdd is locked
since its 595b the normal lat pass gen wont work
when i enter wrong pass 3 times it goes to a failed to find bootable device screen and i can get into bios from there

Any help with this would be appreciated.

0
Comment
Question by:kitclow
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
2 Comments
 
LVL 9

Accepted Solution

by:
chingmd earned 750 total points
ID: 22798136
You're going to need to call Dell support.

They have a tool that will calculate a recovery password.

0
 
LVL 9

Expert Comment

by:chingmd
ID: 22798143
If that is not an option, you will need to replace the HDD.   The power on password for the HDD is on the drive itself.
0

Featured Post

Introducing the WatchGuard 420 Access Point

WatchGuard's newest access point includes an 802.11ac Wave 2 chipset, providing the fastest speeds for VoIP, video and music streaming, and large data file transfers. Additionally, enjoy the benefits of strong security as the 3rd radio delivers dedicated WIPS protection!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Recently, a new law in my state forced us to get a top-to-bottom analysis of all of our contract client's networks. While we have documentation, it was spotty at best for some - and in any event it needed to be checked against reality. That was m…
The term "Bad USB" is a buzz word that is usually used when talking about attacks on computer systems that involve USB devices. In this article, I will show what possibilities modern windows systems (win8.x and win10) offer to fight these attacks wi…
Monitoring a network: how to monitor network services and why? Michael Kulchisky, MCSE, MCSA, MCP, VTSP, VSP, CCSP outlines the philosophy behind service monitoring and why a handshake validation is critical in network monitoring. Software utilized …
Have you created a query with information for a calendar? ... and then, abra-cadabra, the calendar is done?! I am going to show you how to make that happen. Visualize your data!  ... really see it To use the code to create a calendar from a q…
Suggested Courses

661 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question