Solved

Outlook closing in offline mode

Posted on 2008-10-23
1
526 Views
Last Modified: 2012-05-05
I have a laptop here that will not access Outlook when the user is trying to use it at home/ unnetworked.  It says it is unable to connect to the Microsoft Exchange Server and gives him the option of retrying or working off line. He has tried both but it comes up again saying it is unable to connect and closes Outlook down.  This is a new issue, he has not had a problem operating it this way previously.

I assume that he has usually been able to kick into offline mode and work from there or tunnel in via his VPN. I will be looking at his VPN to ensure adequate connectivity to the network from home. But the working offline part confuses me. I have never seen it close down like that.
0
Comment
Question by:techvagabond
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
1 Comment
 
LVL 6

Accepted Solution

by:
aschaef217 earned 500 total points
ID: 22790939
Is the user running Outlook in cached exchange mode or not?  If you aren't in cached mode then outlook will close down if there isn't a connection to the exchange server.
0

Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Are you unable to connect or configure Hotmail email account in Microsoft Outlook 2010, 2007? Or Outlook.com emails are not downloading to Outlook? Lets’ see the problem and resolve Outlook Connector error syncing folder hierarchy (0x8004102A).
Having trouble getting your hands on Dynamics 365 Field Service or Project Service trial? Worry No More!!!
Viewers will learn the different options available in the Backstage view in Excel 2013.
The viewer will learn how to create a normally distributed random variable in Excel, use a normal distribution to simulate the return on an investment over a period of years, Create a Monte Carlo simulation using a normal random variable, and calcul…

734 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question