Remote Desktop Printing (Documents don't print completely)
Posted on 2008-10-23
Have been using Citrix Metaframe Login to reach a Windows SBS which hands us off to a SQLSERVER where our software resides. Although that method is still available, we've begun using (testing) Remote Desktop Connection to connect to Windows 2003 SBS Terminal Services to reach the same SQLSERVER. When using the second method, we've found that reports generated in our software do not print completely to the pages generated by our Client PC's local printer - HP 1300 Laserjet. More importantly, on occasion when printing checks from the A/P module or Payroll module of our software, the routing number and/or account number will not print at the bottom of the check. Big Problem. If we logout of the Terminal Server and go back to the Citrix method of logging on, no printer issues at all - reports and checks print correctly. Help, please.