Link to home
Start Free TrialLog in
Avatar of Dan560
Dan560Flag for United Kingdom of Great Britain and Northern Ireland

asked on

Exchange on IPHONE

Hi,
I'm having difficulty connecting my iphone to my exchange server via active sync. I have ports 443 and 80 forwarded to my exchange server, these are working as I use outlook anywhere and OWA. I cannot seem to get it to work on the IPHONE,

I entered the following settings
EMAIL:myemail@mydomain.com
SERVER:MAIL.MYDOMAIN.COM
DOMAIN: MYCOMPANY.CO.UK
USERNAME:daniel.smith (same as active directory user info)
PASSWORD:password (same as active directory user info)
USE SSL ON

Can anyone help?
Avatar of NetAdminGuy
NetAdminGuy
Flag of United States of America image

Got to IIS on the exchange server and 1) ensure you can go into the active sync directory and browse...it will ensure the directory is working and 2) and this does sound crazy, but you have to turn off the ssl requirement in IIS for active sync.  (it still triggers becasue the device asks for it)
If that fails, here is a link to more comprehensive checks.  
http://www.riverbank.co.uk/home/support/knowledge-base/r1403  
Avatar of Dan560

ASKER

I cant turn off ssl because I need it to run outlook anywhere. Do you mean on the iphone?
Hello.
Try this settings

Email: your email address
Username: Server\Account name (Ask your exchange admin)
Password: your password
Description: whatever you want to label your Exchange on your phone.

And then after you click next, when it asks for "Server", you should insert your OWA address: mail.companydomain.co.uk (if you use https://mail.companydomain.co.uk/exchange to connect to your OWA)

If it doesn't work, check your Event Log on the server at the point your iPhone authenticates with the server.

/Waleij
U put in both .com and .co.uk? You use both in the config or just one?
ASKER CERTIFIED SOLUTION
Avatar of Dan560
Dan560
Flag of United Kingdom of Great Britain and Northern Ireland image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial