• Status: Solved
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Exchange on IPHONE

Hi,
I'm having difficulty connecting my iphone to my exchange server via active sync. I have ports 443 and 80 forwarded to my exchange server, these are working as I use outlook anywhere and OWA. I cannot seem to get it to work on the IPHONE,

I entered the following settings
EMAIL:myemail@mydomain.com
SERVER:MAIL.MYDOMAIN.COM
DOMAIN: MYCOMPANY.CO.UK
USERNAME:daniel.smith (same as active directory user info)
PASSWORD:password (same as active directory user info)
USE SSL ON

Can anyone help?
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Dan560
Asked:
Dan560
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1 Solution
 
NetAdminGuyCommented:
Got to IIS on the exchange server and 1) ensure you can go into the active sync directory and browse...it will ensure the directory is working and 2) and this does sound crazy, but you have to turn off the ssl requirement in IIS for active sync.  (it still triggers becasue the device asks for it)
If that fails, here is a link to more comprehensive checks.  
http://www.riverbank.co.uk/home/support/knowledge-base/r1403  
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Dan560Author Commented:
I cant turn off ssl because I need it to run outlook anywhere. Do you mean on the iphone?
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WaleijCommented:
Hello.
Try this settings

Email: your email address
Username: Server\Account name (Ask your exchange admin)
Password: your password
Description: whatever you want to label your Exchange on your phone.

And then after you click next, when it asks for "Server", you should insert your OWA address: mail.companydomain.co.uk (if you use https://mail.companydomain.co.uk/exchange to connect to your OWA)

If it doesn't work, check your Event Log on the server at the point your iPhone authenticates with the server.

/Waleij
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WaleijCommented:
U put in both .com and .co.uk? You use both in the config or just one?
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Dan560Author Commented:
Resolved, was due to service pack 2 not being installed on exchange.
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