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CRM Dynamics and Extensions Installation Issue

Posted on 2008-10-24
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Last Modified: 2012-06-21
I am trying to install the free Counter extension from http://www.crmextensions.com. In the Plugin Registration tool, it asks for the Discovery Server. Whenever I try to enter the address to our CRM system, I get the error message below.

What exactly is the Discovery Server? I am assuming it is part of the CRM system?


Unhandled Exception: System.Net.WebException: The request failed with HTTP status 404: Not Found.
   at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
   at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
   at PluginRegistrationTool.CrmSdk.Discovery.CrmDiscoveryService.Execute(Request Request)
   at PluginRegistrationTool.CrmConnection.RetrieveOrganizations()
   at PluginRegistrationTool.ConnectionsForm.OpenConnection(CrmConnection con)
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Question by:rdracer58
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Expert Comment

by:gregowens
ID: 22797250
It's effectively a feature of CRM v4.0 being a multi-tenancy environment. It is used to facilitate selection of the correct organization to which the webservice calls should be redirected.
The full URL to the discovery service is http://<servername:port>/mscrmservices/2007/AD/CrmDiscoveryService.asmx
I note that you are requesting the URl of the discovery server (not service) so I would expect you to use http://servername:port (e.g: http://crm:5555/)
Note the port numbers. What are you entering during the registration process?  How does that relate to the address you use to access CRM normally?
 
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Author Comment

by:rdracer58
ID: 22797472
I have tried crm.inscopesolutions.com and http://crm:5555, both of which will allow access to the CRM system when entered as an address in IE 7, however, neither works as the address for the Discovery Server in the registration process. Both produce the same error message.
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Accepted Solution

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gregowens earned 500 total points
ID: 22797672
I'm not familiar with the interface and their website login process seems to be broken at the moment so I can't test on my machine. Perhaps you could try dropping the "http" bit? Also - this sounds like it should be installed on the server, is that what you are doing? If so, you could try http://localhost:5555
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Author Comment

by:rdracer58
ID: 22797861
I tried using the following: http://crm:5555, crm:5555, http://localhost:5555, and localhost:5555, none of which worked. I also tried (and failed) using http://vwjetta:5555 and vwjetta:5555 as vwjetta is our server name.
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Author Comment

by:rdracer58
ID: 22844352
I ended up trying a new version of the MS Plugin Registration Tool.
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LVL 4

Expert Comment

by:gregowens
ID: 22844958
Not sure if I deserve your points there. Re-reading your question it seems to me like I didn't read your question properly. I'd assumed an issue in some screen registration screen for the Counter extension, not the good-old CRM Plugin Registration tool... There is certainly no need for the plugin reg tool to be on the server, as I'm sure you may be aware.
More importantly, glad to see you for the issue resolved one way or another.
Note to self: read the question *properly* next time...!
 
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