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Why is mailbox size on server not showing exceeded limit?

bobox00
bobox00 asked
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Last Modified: 2010-05-18
A user on my network got this e-mail:

Subject: Your mailbox is over its size limit
Importance: High

Your mailbox has exceeded one or more size limits set by your administrator.
Your mailbox size is 808341 KB.
Mailbox size limits:
      You will receive a warning when your mailbox reaches 800000 KB.You may not be able to send or receive new mail until you reduce your mailbox size.
To make more space available, delete any items that you are no longer using or move them to your personal folder file (.pst).
Items in all of your mailbox folders including the Deleted Items and Sent Items folders count against your size limit.  
You must empty the Deleted Items folder after deleting items or the space will not be freed.
See client Help for more information.
-----------end-------------

He complained about slow sync yesterday and I checked his mailbox on the server, it showed just over 500MB which is "below limit," it is still showing below limit now.
Can someone try to explain this to me please, its confusing.
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