Solved

Emails being Identified as SPAM

Posted on 2008-10-24
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Last Modified: 2010-08-05
Hello,

The emails being sent from my domain are being sent as spam.  Users keep getting the follwing error:
  <ronrawlings.com #5.5.0 smtp;550 Message identified as SPAM - Please visit http://www.charter.com/postmaster>
 
When I visit the link provided, the error will get fixed in about a day (it links you to an unblock wizard).    Then sometime later we get the same error.   Is there something I can do on my end to stop this from happening?  

Thanks
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Question by:JParra72
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4 Comments
 
LVL 20

Expert Comment

by:edster9999
ID: 22797238
is charter your isp or the isp of the person receiving the mails ?
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Author Comment

by:JParra72
ID: 22797408
charter is not my ISP.  charter is the receiving ISP
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LVL 20

Accepted Solution

by:
edster9999 earned 500 total points
ID: 22797690
It would be worth sending them an email asking why they are classing your emails as spam.

It could be as you are sending lots of emails to them

It could be the message sizes

It could be the content.  If you are advertising products that are often sold as spam like viagra or watches then it is easy to class you as spammers.

It could be your ip range.  If you are sending from an IP range that would normally be home users on the ISP then they may think you are a spam bot.
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Author Closing Comment

by:JParra72
ID: 31509693
thanks
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