external hard drive not responding
Posted on 2008-10-24
I've got a seagate freeagent go external hard drive that will not respond when I hook it up to any pc. I have tried on 3 machines that are running XP and Vista. Device Manager recognizes that the device is attached, but when I try to access it it just hangs. (Yes I have both usb cables plugged in)
I contacted seagate and they said to reformat it but when I try to right click it in device manager it just hangs. Then the said I should just return it but I would like to at least recover the data before I do that.
Any suggestions would be greatly appreciated