?
Solved

NK2 missing

Posted on 2008-10-24
2
Medium Priority
?
851 Views
Last Modified: 2013-12-29
Somehow the original nk2 was replaced by another one. There is no copy of another file there. A quick history: User called me and said that she is trying to send an email to someone in the company, but the name is not resolving. I realized she was using an old GAB. So I took Outlook out of cached mode, and downloaded the new address book. Outlook was not receiving the latest addresses from the GAB while in cached mode, so I took it out of cached mode, downloaded the updates, then put it back in cached mode. Today, she is not getting the auto complete, and when I looked at the nk2 file, it was very small, even though it had a created date two years ago. The modified date is today. Can I get that original nk2 file back? What if I do a system restore, will that put the file back?
0
Comment
Question by:xzay1967
2 Comments
 
LVL 97

Accepted Solution

by:
war1 earned 1500 total points
ID: 22797734
Hello xzay1967,

If NK2 has been updated, system restore will not get back the data.  If you want to auto complete addresses from GAB, then you need to enable Contacts Database As An Email Address Book in Outlook 2003. You may need to delete the old address book first.
http://domino.lancs.ac.uk/pub/usghelpdesk.nsf/9fb9e62b73055de48025680100698378/c8dbe9bb81766cf080256e5800438856?OpenDocument

For Outlook 2007, here is how to enable Contacts as Address Book
http://office.microsoft.com/en-us/outlook/HA102194281033.aspx

Hope this helps!
war1
0
 

Author Closing Comment

by:xzay1967
ID: 31509718
Even though the issue was not resolved, (actually it cannot be resolved) I am  still awarding points for the effort.
0

Featured Post

Never miss a deadline with monday.com

The revolutionary project management tool is here!   Plan visually with a single glance and make sure your projects get done.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Are you looking for the options available for exporting EDB files to PST? You may be confused as they are different in different Exchange versions. Here, I will discuss some options available.
With so many activities to perform, Exchange administrators are always busy in organizations. If everything, including Exchange Servers, Outlook clients, and Office 365 accounts work without any issues, they can sit and relax. But unfortunately, it…
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…
Suggested Courses

588 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question