Dell 4600c Will not competely Power off
Posted on 2008-10-24
When powering this machine down, or turning off, it will not power completely off. The power supply fan will kick on for about 2 secs every 5 to 8 secs. The power button in the front stays steady amber, and when it does this cycle, it will blink amber, flash green, and go back to a steady amber... rinse and repeat.
This machine will boot up into windows without any problems, the problem always happens only when it is shut down.
This machine came to me, and would not power up, we replaced the power supply, and it worked fine for about 2 days, and our customer brought it back to me because of this new problem. I have swapped out power supplies to make sure that is not the problem.
I reviewed the CMOS log, and it shows that the machine was loosing the information in CMOS, and that the battery was failing.... I tested the battery, it was fine... however I still replaced.
Any help would be greatly appreciated.