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Access denied Logon account Veritas 9.1

Posted on 2008-10-24
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Last Modified: 2013-12-01
I have Veritas BackupExec 9.1 on our domain. I am able to backup several servers that are on the domain. I have one server not on the domain, but I can ping. It has the agent loaded, but I cannot authenticate.

I tried using the \\serverIP\localadminusername   ...but this still doesnt work.

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Question by:repromo_earthlink
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gratex_ssd earned 250 total points
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by:Southron
Southron earned 250 total points
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BackupExec is using domain credentials to authenticate and authorise what it is doing on the client machine.  Since the server in question is not on your domain, it is not able to check domain credentials for BackupExec. It is likely that you will need to create a logon account within the BackupExec interface for it to use in the backup job for that server in question.  Furthermore, unless I'm mistaken, that account must be the same credentials used to install the BackupExec client on that non-domain server. Finally, you will need to specify those "Resource credentials" be used in the backup job.

Please note that when you create the account, specify the username as "SERVER\LOCALADMIN" and not "\\SERVER\LOCALADMIN".  That is, do not include double backslashes in front of the server name as this would be the incorrect format for a fully qualified user name.
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