Cannot access Microsoft Clip Art from "Clip Art task pane" because router blocks. How can I get around this problem?
Cannot access Microsoft Clip Art from "Clip Art task pane" because router blocks. How can I get around this problem? I want to be able to access the clip art online from within Microsoft Publisher. It was working fine a week ago.
ASKER
Hi,
I do not get an error message. The publisher side panel is just blank.
The router is Netgear FVX538 Pro Safe VPN Firewall Router.
I thought I could put in the clip are site address as a trusted site and it would work, but it doesn't . Using Publisher 2003. I tried in on my laptop at the site and it didn't work with Publisher 2007 either.
I do not get an error message. The publisher side panel is just blank.
The router is Netgear FVX538 Pro Safe VPN Firewall Router.
I thought I could put in the clip are site address as a trusted site and it would work, but it doesn't . Using Publisher 2003. I tried in on my laptop at the site and it didn't work with Publisher 2007 either.
cbaynet,
How are you?
Ok,... I do not see an issue with your router and MS connections (via web searches) so...
If you could, please unplug your system from the router and directly connect to your boardband sources (i.e., connect your desktop/laptop, directly to your cable/dsl modem). The goal here is to determine that it is infact your router blocking this connection. If you can connect with your system (skipping hte router) then we can figure out which port needs to be forwarded or another course of action to solve this.
Thank you,
Kevin
How are you?
Ok,... I do not see an issue with your router and MS connections (via web searches) so...
If you could, please unplug your system from the router and directly connect to your boardband sources (i.e., connect your desktop/laptop, directly to your cable/dsl modem). The goal here is to determine that it is infact your router blocking this connection. If you can connect with your system (skipping hte router) then we can figure out which port needs to be forwarded or another course of action to solve this.
Thank you,
Kevin
ASKER
Hi Kevin,
I'm able to get to the Microsoft clip art website via the desktop and laptop connection. The problem is within the Microsoft Publisher application. I'm not able to get to the same site from within the Publisher application. Though, I'll try your suggestion on Thursday. Thanks.
I'm able to get to the Microsoft clip art website via the desktop and laptop connection. The problem is within the Microsoft Publisher application. I'm not able to get to the same site from within the Publisher application. Though, I'll try your suggestion on Thursday. Thanks.
SOLUTION
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ASKER CERTIFIED SOLUTION
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Glad this worked out in the end and you were able to find the solution.
Thank you for the Assist and the Grade!
Kevin
Thank you for the Assist and the Grade!
Kevin
What error message do you get when trying to connect to the clip art website?
Which router (brand and model number do you have)?
Kevin