KenVB
asked on
How do I restore a user's 'Tasks' in Outlook?
One of my end-users has deleted her 'Tasks' in Outlook 2003. How can I retrieve them? There is no backup of her laptop. Our Exchange server is running in cached mode. The end-user lives on the East Coast and our Hqtr offices are in California.
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After restoring her mailbox from the backup, I emailed to her private email account, all the deleted tasks. She was able to select through them and re-enter the ones that she wanted. Normally, I would have has her delete the old .ost file and allowed Outlook to re-create the file. However, I no longer allow remote users to know how to unhide or delete system files. It has cost me dearly, in the past.
Thank you for your help and time.
Ken Van Buskirk
Quantros Administrator