Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

How do I restore a user's 'Tasks' in Outlook?

Posted on 2008-10-24
2
Medium Priority
?
176 Views
Last Modified: 2010-04-21
One of my end-users has deleted her 'Tasks' in Outlook 2003. How can I retrieve them? There is no backup of her laptop. Our Exchange server is running in cached mode. The end-user lives on the East Coast and our Hqtr offices are in California.
0
Comment
Question by:KenVB
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 4

Accepted Solution

by:
ltxda earned 1000 total points
ID: 22801594
If you're running in cached mode and she hasn't connected since she deleted all her Tasks then you can still get them back.  If she deleted them while connected to the Exchange Server then you'll have to do a mailbox restore if you're running a brick level backup solution.  Let me know if you have any questions.
0
 

Author Closing Comment

by:KenVB
ID: 31509871
My apologies for the delay. The user was unavailable to activate the solution any ealier.
After restoring her mailbox from the backup, I emailed to her private email account, all the deleted tasks. She was able to select through them and re-enter the ones that she wanted. Normally, I would have has her delete the old .ost file and allowed Outlook to re-create the file. However, I no longer allow remote users to know how to unhide or delete system files. It has cost me dearly, in the past.

Thank you for your help and time.

Ken Van Buskirk
Quantros Administrator
0

Featured Post

Are You Ready for GDPR?

With the GDPR deadline set for May 25, 2018, many organizations are ill-prepared due to uncertainty about the criteria for compliance. According to a recent WatchGuard survey, a staggering 37% of respondents don't even know if their organization needs to comply with GDPR. Do you?

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

You need to know the location of the Office templates folder, so that when you create new templates, they are saved to that location, and thus are available for selection when creating new documents.  The steps to find the Templates folder path are …
This article will help to fix the below error for MS Exchange server 2010 I. Out Of office not working II. Certificate error "name on the security certificate is invalid or does not match the name of the site" III. Make Internal URLs and External…
Here's a very brief overview of the methods PRTG Network Monitor (https://www.paessler.com/prtg) offers for monitoring bandwidth, to help you decide which methods you´d like to investigate in more detail.  The methods are covered in more detail in o…
In this video we outline the Physical Segments view of NetCrunch network monitor. By following this brief how-to video, you will be able to learn how NetCrunch visualizes your network, how granular is the information collected, as well as where to f…

705 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question