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server won't boot - is scsi controller bad? or backplane or other?

Posted on 2008-10-24
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Last Modified: 2012-06-27
Our office shut down today and we narrowed problem to Proliant ML350 server not booting.  Our previous IT guy suggested restore with 2003 cd - we did but when it errored saying no drives found.  We told him we'd seen No SCSI boot device found on ML 350 and he said sounds like scsi board is bad.  I've been trying to loacte 305415-001 before monday and in the process spoke to a tech who said unklikely for scsi baord to go bad - maybe backplane?  PLease help as we are in dire straights.  The original problem may have been another server but we restarted all so not sure if bios hd order was lost in  restart - is that possible?
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Question by:cmpolito
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by:John Hurst
ID: 22801397
A wee bit off the wall to be sure, but is there a USB key or drive in the USB slot, and is the server trying to boot from the USB device? I have seen that happen both for servers and for PC's.
... T
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by:cmpolito
ID: 22801401
I'm not at the server but am pretty sure no.  Thanks for the quick reply.
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cmpolito earned 0 total points
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Just wanted to update.  I was able to take server to Computer Junction in Richardson Texas and they worked Saturday to restore and were able to get it to boot.  Also while they were working on that server we had another server not boot and give same error so we tried Server 2003 restore and were able to get it to boot.  Very wierd problems over the weekend (also found switch problem) so we are wondering if we took some kind of power surge.  Anyway - alls well that ends well and we are up and running Monday morning.
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