Solved

CANT LOCATE PRINTER ON SERVER

Posted on 2008-10-24
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Last Modified: 2010-04-19
I INSTALLED PRINTER (KYOCERA FS 1020D) ON SBS 2003, BUT ITS NOT SHOWING UP ON THE PRINTER LIST, I CANT EVEN REINSTALL IT SINCE IT SAYING THE NAME ALREADY IN USE, HOW CAN I FIND THIS PRINTER????

I HAVE INSTALLED THIS PRINTER 4-5 TIMES IN ONE WEEK AND ITS NOT GETTING STABLE, AFTER EVERY 10-12 HRS ITS SHOWS ERRORS ON DRIVER.
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Question by:gullia_in1
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Philip Elder earned 500 total points
ID: 22805118
Make sure you are using the correct printer driver for the model. Verify it is PCL 6 or 5e.
Are you installing it via a network connection or direct by USB?
Open the registry and do a search for the Share Name. You will find its location there. You could also search for the Kyocera name.
C:\Windows\System32\spool\drivers will have whatever driver setup for the printer. Find the correct one and delete it as well.
Once you have done that, if you created a standard TCP/IP port for the printer's IP delete that too.
Start fresh. Make sure to use the SBS Add Printer wizard to install both the printer and the TCP/IP Port. Make sure the port's settings are setup according to the manufacturer's preferences.
Make sure you have a reservation in DHCP for the printer using the printer's MAC address. It is preferable to use DHCP with a reservation for your printer configuration needs. It makes things a little easier in the long run to manage printers and their locations.
Philip
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