Solved

ATI 4850 drivers crashing windows Vista

Posted on 2008-10-24
3
1,573 Views
Last Modified: 2012-08-13
I have a computer running windows vista that continually crashes when putting the graphics card under any kind of load or after about 10 minutes of use.
I have tried every type of ATI 4850 drivers I can find and I am currently using 8.10.
I have tried both Vista 64bit and 32bit but still has the same issues. I have tried locking the GPU speed as this is apparently a possible issue. I have updated chipset drivers and flashed the BIOS as there was a VGA update fix. It always crashes when running the windows experience index at the testing CPU stage. This is a brand new machine. I have checked the temperatures of the components and all are operating at normal temperatures. Currently using a GA-EP45-DS3L motherboard and a Intel E8400 CPU with a Sata hard drive.
0
Comment
Question by:a1142755
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 1

Expert Comment

by:Sterling70
ID: 22801554
I have had an almost identical problem with the very same graphics card on a brand new Alienware PC. This is what i did to solve it- (this will seem like what you've already tried, but stick with me)

1.  use the System Restore to bring the PC back to its factory condition before you tried anything.

2.  go here to download updated drivers:     http://ati.amd.com/support/driver.html

3.  assuming you are using vista 64 bit, select the appropriate option, card series. etc. you know the drill

4.  now, the important part: you are given option 1, to download the full package, or option 2, download the display driver and catalyst control center as separate files. DO THIS ONE.

5. once complete, run/install the display driver first. reboot if it asks you to. once completed, then run/install the catalyst control center.

6. once finished, reboot the PC.

Like I said, i had an almost identical problem, and this fixed it when downloading the full package as one file did not. (restoring probably helped as well, as i tried most of the things you did)

hope this helps you!
0
 

Author Comment

by:a1142755
ID: 22801716
After posting the question I wiped the computer again and reinstalled vista from fresh as I had made so many changes. From the fresh install of Vista 64bit I followed the steps you mentioned, but it didn't work. The computer froze after installing catalyst control center, but before the reboot. I reset the computer and ran the windows experience index, but it crashed again.
I have also checked the event viewer however there are no warning's or errors except from when I have forced a shutdown from when the computer has crashed.
0
 

Accepted Solution

by:
a1142755 earned 0 total points
ID: 22802780
I have managed to solve this issue myself after a few additional hours troubleshooting. Installed some old drivers (Version 4) that are compatible with the ATI graphics card. These installed without any errors and passed without crashing during windows experience index. A few additional tweaks required for my system to have it 100% but that's about it.
0

Featured Post

Migrating Your Company's PCs

To keep pace with competitors, businesses must keep employees productive, and that means providing them with the latest technology. This document provides the tips and tricks you need to help you migrate an outdated PC fleet to new desktops, laptops, and tablets.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

I'm a big fan of Windows' offline folder caching and have used it on my laptops for over a decade.  One thing I don't like about it, however, is how difficult Microsoft has made it for the cache to be moved out of the Windows folder.  Here's how to …
When you try to extract and to view the contents of a Microsoft Update Standalone Package (MSU) for Windows Vista, you cannot extract the files from the MSU. Here we are going to explain how to extract those hotfix details without using any third pa…
The Task Scheduler is a powerful tool that is built into Windows. It allows you to schedule tasks (actions) on a recurring basis, such as hourly, daily, weekly, monthly, at log on, at startup, on idle, etc. This video Micro Tutorial is a brief intro…
NetCrunch network monitor is a highly extensive platform for network monitoring and alert generation. In this video you'll see a live demo of NetCrunch with most notable features explained in a walk-through manner. You'll also get to know the philos…
Suggested Courses

623 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question