Western Digital External Drive - XP wont recogise it.
Posted on 2008-10-24
I purchased a Western Digital My Book Essential 2.0 320gb about a month ago and 3 days ago it stopped being recognized by XP. I plug in the USB cable on the drive and it pops up with "USB Device Not Recognized."
I have tried using it in a different computer, a different USB cable, installing and uninstalling the WD Drive Manager and Formatting utility, it doesn't appear in either nor does it appear in the windows drive manager and it only appears in the windows Device Manager as an Unknown device .
An odd thing I've noticed is that if I unplug the power supply on the drive and plug it back in while windows is running it doesn't pop-up the "USB Device Not Recognized" prompt.