I've run into a most challenging problem. I've got 2 of 15 computers on a small business
network that have lost the ability to get to the Internet. I've determined it is
specific to HTTP traffic. I get the typical "Internet Explorer cannot display the
webpage." Both machines are running Windows XP. One has SP2 & the other has SP3.
Initially both computers were running IE7 but I removed IE7 & still could not connect
with IE6. Also Mozilla doesn't connect. I've taken the following steps:
1. Ran Network Diagnostics for Windows XP. FTP & HTTPS tests were successful. HTTP to
failed with error 12152 - "the server returned an invalid or
unrecognized response." HTTP to www.hotmail.com
failed with error 12031 - "the
connection with the server was reset."
2. Pinged multiple sites & received responses. Also all other network services are
working fine including e-mail, Yahoo messenger & even remote connection software.
3. Followed all suggestions in Microsoft knowledge base article #926431. Steps included
clearing IE settings & history, loaded IE without Add-ons, & Confirmed firewall is off.
4. Checked LAN properties in IE Internet Options to make sure all options were unchecked.
5. Rebooted into safe mode with networking & tested access to Internet. I was able to
get to the Internet in safe mode.
6. Ran MSConfig & disabled all services & startup items which did not resolve issue.
7. Reset TCP/IP using netsh int ip reset c:\resetlog.txt command.
I'm looking for any suggestions. I was planning to try a Windows Repair installation. I was also referred to a link that someone found the problem was a corrupt Windows profile (I will try creating a new profile before repair install).