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using mstsc you can input credentials but as soon as it hits desktop it freezes

Posted on 2008-10-24
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Last Modified: 2013-11-21
Ok here we go

i am using mstsc loggin from a windows xp machine into a server 2003 environment

when loggin in locally using mstsc it can log in fine and all is well but when loggin in remotely you get to where you can input credentials and desktop begins to load.. when you get to the desktop and icons have loaded your desktop freezes approximately 2 seconds after being able to see the desktop

again this is fine when using terminal login from the local network only problem is remoting into the system

i know its using nod32 and all was working fine before a massive windows update was done to the system

not just happening on 1 profile but any that choose to log in remotely

sometimes it blackscreens.. sometimes it disconnects you very quickly.. i cant nail the problem down.. any help greatly appreciated

oh also.. i dont have access to any event logs or logged information which may help me.. im trying to help out a friend.. server = 300km away from both of us



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Question by:Scott Thomson
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Expert Comment

by:SysExpert
ID: 22805861
You need someone to send you all the event logs and also winmsd report (  msinfo32 )

Other solution might be to roll back the recent MS patches until it works, and then try to identify the patch causing the issue


I hope this helps !
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by:Scott Thomson
ID: 22806258
sorta only have remote access any anyone near there isnt smart enough to drop logs on us..

any other way u know of..?
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Accepted Solution

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Scott Thomson earned 0 total points
ID: 22911992
problem ended up being that the updates installed a dual network card load management application controller and we only had 1 card in there so it was throwing a hissy fit..

:) sorry it took so long to get back
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