I've been searching through some of the other problems that people had with external hard drives suddenly "not being formatted", and think I'm running into the same problem, however, I think I've got a secondary problem which is preventing me from using the same solution that other people have used to fix their problem. On the 2 TB Cavalry hard drive I've got (had it about 2 weeks), it would appear that all the data MAY still be on one of the TB drives, but now the unit is now only showing me the other drive, and it's telling me THAT drive isn't formatted.
I tried looking at the drive with the PC Inspector file Recovery program others have mentioned in the solutions here (eg, http://www.experts-exchange.com/Storage/Hard_Drives/Q_23430839.html
), and it does show the drive (I: in my case), but is now showing the HD as only 931.51GB.
It was working yesterday and I was able to see all the folders/files (now I think about it, it may have only been looking at HD2 which is where I'd copied my files to) - I'm now not 100% sure if I ever saw the unit switching between the drives, but the HD indicator light (which shows which of the two TB drives it's currently "looking at") is set on HD1, and I've a feeling that all my information may be on HD2. I just can't seem to get the device to look at the other Hard Drive to verify that since it's now showing that it's only 1TB vice the 2TB it's supposed to be.
I'd like to make sure I can recover my data from the other HD, but I'm not sure which problem I need to fix first (ie, the fact that a 2TB drive has suddenly become a 1TB, or that the drive suddenly thinks it's not formatted). I assume that if I try to format this drive, it'll wipe BOTH drives, so don't want to risk that if at all possible.
Does anyone have any ideas of what I need to do, and if so, which problem I should tackle first?
I'm running XP, SP2... and the box the drive came in said it was preformatted to NTFS.
As additional information, I managed to find the Disk Manager tool, and it's showing the FULL drive size (1863.02GB) and says the drive is Healthy. However it's NOT showing anything in the File System column (either FAT32 or NTFS - it's just blank). I tried to "explore" the drive from the Disk Manager by right clicking and "exploring", but then get the pop up message saying the disk isn't formatted again. When I look at the properties of the drive, it's showing as RAW and has 0 bytes available and 0 bytes used. I'm not sure if that helps anyone to help me or not! :(
Hopefully I've given enough information for someone to help - I'm a total noob at all this and am just wanting to get access to my files again, and hopefully make the drive realize it's supposed to have 2TBs! (I'll also be attempting to call Cavalry Customer Support on Monday when they re-open. True Murphy's Law here - the drive stopped working about 5 minutes before their customer service center closed for the weekend....)
Thanks in advance!