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Outlook clients cannot connect to Exchange 2007 server, OWA works fine.

Posted on 2008-10-25
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Last Modified: 2012-05-05
Background:
I have 1. 2008 DC and 2 2K3 DC's, 1 Exchange server 2003 which still workes fine,
1 Exchange server 2007.
When moving mailbox or creating a new mailbox in E2K7, OWA workes fine, but only getting "Server Available" when trying to connect with Outlook. Tested both Outlook 2k3 and 2k7.
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Question by:atsj0
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Expert Comment

by:Raymond Jansen
ID: 22804750
What kind of certificate are you using? Self signed, bought (which), is it a certificate with multiple hostnames in it (UUC).

Instructions for creating a self signed certificate with multiple hostnames, you can find here: http://technet.microsoft.com/en-us/library/aa995942.aspx

Also, could you check if you  press and hold ctrl and then click the Outlook icon on the taskbar on Outlook 2007 client. What problems do you see there?

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Author Comment

by:atsj0
ID: 22808762
I'm using official certificate for the public mail domain.
That certificate is installed on the ISA server, so I dont have any internally.
Should I create an internal CA and issue a certificate for the private (.local) domain?
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Accepted Solution

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Raymond Jansen earned 2000 total points
ID: 22808993
You can find a lot of info from Sembee here: http://www.sembee.co.uk/default.aspx .

A guide for isa server, you can find here (I have no isa server, so I have NOT tested this!): http://www.isaserver.org/tutorials/Generating-SSL-Certificates-Exchange-2007-ISA-Server-2006.html

In general the UCC certificate should contain the following alternate names: autodiscover.domain.com ; domain.local ; NETBIOS name and as common name the external fqdn (webmail.domain.com).

I hope you can get further now.


Raymond
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