Solved

How do you repair Vista  or reinstall without losing data?

Posted on 2008-10-25
5
3,734 Views
Last Modified: 2010-04-21
A remote user has a vista (MSDN) laptop that blue screens during boot after shutting down normally. He's tried the system restore disk to repair it without success.

Is there a way to repair/reinstall vista without destroying the data on it like with XP?

This is an urgent issue.

Any help would be appreciated.

John  88{Q
0
Comment
Question by:tcengineer
  • 2
  • 2
5 Comments
 
LVL 5

Accepted Solution

by:
two_people_hk earned 350 total points
ID: 22803845
HI,
Here are some instruction to automatically repair Windows Vista using Startup Repair:
http://www.bleepingcomputer.com/tutorials/tutorial148.html
And some additional information:
http://www.pcstats.com/articleview.cfm?articleID=2264
0
 
LVL 59

Expert Comment

by:LeeTutor
ID: 22803977
There was an XP Repair option available on the WinXP installation CD to reinstall XP over itself, which would in most cases not disturb your data or installed programs.  Vista has an option like this also, described here:

http://vistasupport.mvps.org/repair_a_vista_installation_using_the_upgrade_option_of_the_vista_dvd.htm

Unfortunately, it requires you to be able to boot into Vista to perform this "upgrade" option.  There is no Vista option to install the system over itself from the Recovery Environment (the replacement for XP's Recovery Console).  So you need to follow the instructions on using Startup Repair referenced in the previous comment.  
0
 
LVL 59

Assisted Solution

by:LeeTutor
LeeTutor earned 150 total points
ID: 22804046
If the Startup Repair doesn't fix the problem, you can try this MS article:

http://support.microsoft.com/default.aspx?scid=kb;en-us;927392
How to use the Bootrec.exe tool in the Windows Recovery Environment to troubleshoot and repair startup issues in Windows Vista
0
 

Author Comment

by:tcengineer
ID: 22804124
I have forwarded these references onto the remote user to try.

I'll let you know the results....

John  88{Q
0
 

Author Closing Comment

by:tcengineer
ID: 31510493
I originally gave the user a Vista Restore Disk (that I believe Lee Tutor had pointed me to at one time but when he booted of that, it didn't help.

I sent him the ISO of the originally installation image that he burned and was able to fix his installation with that image. I'm not sure why the restore image didn't work but the install image did.
0

Featured Post

Complete VMware vSphere® ESX(i) & Hyper-V Backup

Capture your entire system, including the host, with patented disk imaging integrated with VMware VADP / Microsoft VSS and RCT. RTOs is as low as 15 seconds with Acronis Active Restore™. You can enjoy unlimited P2V/V2V migrations from any source (even from a different hypervisor)

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

The Service applet starts in Extended Mode by Default, with a taskpad on the left of the services pane. This view mode was introduced in XP. As I find it not very usefull, I like to use the Standard view as default, and without the Console tree. …
So who is this article for? If you are like most of the computer users out there, you probably only realize the meaning of 'System maintenance' after something goes wrong. This article is for you if you care about keeping your system working opti…
This Micro Tutorial will teach you how to censor certain areas of your screen. The example in this video will show a little boy's face being blurred. This will be demonstrated using Adobe Premiere Pro CS6.
The Task Scheduler is a powerful tool that is built into Windows. It allows you to schedule tasks (actions) on a recurring basis, such as hourly, daily, weekly, monthly, at log on, at startup, on idle, etc. This video Micro Tutorial is a brief intro…

911 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

17 Experts available now in Live!

Get 1:1 Help Now