Link to home
Start Free TrialLog in
Avatar of jobox11
jobox11

asked on

Windows Update Error 0x80004002

 Windows update shows the above error when i try to install the latest updates.  After trying google and being sent from one suggestion to another i,m exhausted.  I recently did a registry defrag by "Auslogics".  Also, in a cleanup of program files i deleted three 'MSXML 4.0 SP2' files thinking that they were XP items.  I have Windows Vista Home Premium (SP1).  I can,t think of any other reason for update to fail.  pls help.
Avatar of JohnGerhardt
JohnGerhardt
Flag of Switzerland image

Avatar of jobox11
jobox11

ASKER

 I went to the site suggested and installed the .dll files and they all loaded unlike other sites that had the same or different .dlls which mostly didn,t load.  However, Windows Update still throws up the 0x80004002 error.  I am wondering if i shouldn,t try to re-install the MSXML files into program files that i uninstalled 3 or 4 days ago?.  I have the names of the files from a directory listing.
Avatar of jobox11

ASKER

 I tried to re-install one of the MSXML4 files.  The download site said the sys requirements were WinXP and the file wld not run .  It said it was not a "valid win32 application".  So it looks like the error came from something else.
Avatar of jobox11

ASKER

 I followed up on the suggestions from the replies shown above.  None of them were useful enough to find a solution and after much trial and error i cld not get near a solution myself.  The question is now in the hands of Microsoft support.  Therefore, i wld suggest that the question be deleted but i have no problem with the moderator awarding points.  Thanks.
Avatar of jobox11

ASKER

  Still working on possible solution with Microsoft Support but apparently not even close yet.  Will post back if i do better than a clean install back to factory settings and then the reinstall of backups.  I,m not inspired by that possible outcome..
Avatar of jobox11

ASKER

  This problem is still with Microsoft and i previously suggested that the question be deleted.  So, pls delete unless you want to keep it open until i finalize my dialogue with MSFT.
ASKER CERTIFIED SOLUTION
Avatar of jobox11
jobox11

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial