Why do I have to log in twice in Vista

Posted on 2008-10-25
Last Modified: 2008-11-09
I recently started experiencing a weird issue.  When I go to log into my Vista machine, the first time I enter my credentials, Vista accepts them then says "logging off" on the screen, after which I am returned to the logon screen.  After I enter my credentials a second time, the machine logs in and everything works as normal.  This is a hassle, but it also bothers me that the first time it says "logging off" -- logging who off?
Question by:nprignano
  • 2
  • 2

Expert Comment

ID: 22806356
try the following

1. Update VISAT SP1
2. Do a full virus scan from microsoft site
3. If the problem is not resolved create another user and see it is working or not

Expert Comment

ID: 22806943
There can be alternate login manager installed, such as HP Credential Manager from HP ProtectTools suite. Check for such software and uninstall/disable it. You should get only one original login screen.
LVL 15

Author Comment

ID: 22824526
manojkumars - Vista SP1 is already installed, I have active virus scanning enabled and have a clean bill of health, and I have tried with multiple accounts and get the same results.

gratex_ssd - this is an HP box, so maybe youre onto something.  I will check it out and get back to you.  thanks for the tip.

Accepted Solution

gratex_ssd earned 500 total points
ID: 22827022
Glad to hear it - if it doesn't help, try uninstalling whole HP Protect Tools suite - it is rarely used, except when fingerprint logon is desired.
LVL 15

Author Comment

ID: 22919372
Thanks.  I uninstalled the Protect Tools Suite and it fixed the issue.

Featured Post

Complete VMware vSphere® ESX(i) & Hyper-V Backup

Capture your entire system, including the host, with patented disk imaging integrated with VMware VADP / Microsoft VSS and RCT. RTOs is as low as 15 seconds with Acronis Active Restore™. You can enjoy unlimited P2V/V2V migrations from any source (even from a different hypervisor)

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Hi All Just a quick one for everybody. I was recently looking into setting the default User Account Picture for all my vista clients within the network but on closer inspection the group policy setting only allows you to set the default pictur…
The main issue when installing Vista and XP in dual boot is when you have to reinstall any of the two when something fails, let's say a hard disk failure, a lost partition, virus, etc. What commonly happens is that you lose all your hard work config…
This Micro Tutorial demonstrates using Microsoft Excel pivot tables, how to reverse engineer competitors' marketing strategies through backlinks.
The Task Scheduler is a powerful tool that is built into Windows. It allows you to schedule tasks (actions) on a recurring basis, such as hourly, daily, weekly, monthly, at log on, at startup, on idle, etc. This video Micro Tutorial is a brief intro…

809 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question