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Send connector wont save password to authenticate to ISP

Posted on 2008-10-26
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Last Modified: 2013-12-14
I just installed Exchange 2007. I am trying to configure a send connector to send all outgoing mail through my ISP. My ISP requires a username and password for authentication. I set it to use basic authentication and then enter the username and password is this format: name@tds.net and then out password.

The Problem is that it will not save the password. I click ok to save the settings of the send connector. It gives me the green check saying that the settings were successful. When messages enter the queue the queue states that there is an error. "Mail server requires basic authentication." I go back to the send connector settings and the password is no longer there.

Any suggestions on how to correct this problem?
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Question by:pausco2007
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Justin Durrant earned 250 total points
ID: 22872877
uncheck the box that says "offer basic authentication only after starting TLS
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