After a virus attach, found that any Doc file would not print from Word. Can print that same file from MS Works. Tried to reload the printer drivers, but no joy. Print Test Page works, but from Word, get printer selected. Suggested use Ad Printer (but can print to that same printer from the same doc file using MS Works?? Possilble associated with fact that some links on the XP Control panel no longer function. Or that a DLL file is bad (expample is the RUNDLL32.exe is a bad image) get that to Adjust the clock. Have reloaded the MS Office, no joy.