Solved

Can't enter bios setup

Posted on 2008-10-26
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Last Modified: 2013-11-09
Hi,
 I'm not sure i've ever entered this screen before, but i just stuck in 2 more 1gb ram chips and wanted to see if the memory was installed correctly. However, when i press f2 at the startup screen, i get "error can't enter setup..." and then it goes right into booting.

If i press f12, i can have the option to go to the setup options, and when i do that, i get a garbled setup screen that only takes up 1/3 of the screen, and i can't really see what it says. Any ideas?
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Question by:chrismarx
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7 Comments
 
LVL 12

Expert Comment

by:jazzIIIlove
ID: 22808492
Hi there;

could you try <esc> or <ctrl-alt-enter> while booting?

Best regards...
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LVL 39

Expert Comment

by:PUNKY
ID: 22808536
Shutdown computer, disconnect power cord, open the case, and remove the coin shape cmos battery out of the board for few minutes. Then install it back, connect power and power up, F2 at start up see if you can access bios page.
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LVL 12

Expert Comment

by:jazzIIIlove
ID: 22808621
If my step fails, use PUNKY's step...

<<coin shape cmos battery out of the board for few minutes

That few minutes is important...Make sure that time passed...

Here a guide to remove the cmos having screenshots...

http://groups.msn.com/computingsolutionscenter/cmosbatteryreplacement.msnw

Best regards...
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LVL 34

Expert Comment

by:jamietoner
ID: 22808698
If removing the battery doesn't work use the jumpers the reset the bios, using the jumpers will also clear the nvram(removing the battery doesn't). I find using the jumpers, which is usually the manufactures suggested way to reset the bios, usually works better.
http://support.dell.com/support/edocs/systems/op745/en/UG_en/advfeat.htm#wp1147353
Id resetting the bios doesn't help then try testing the ram 1 stick at a time to see if it's a bad stick causing the issue.
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LVL 92

Expert Comment

by:nobus
ID: 22810589
remove the new ram chips and test if you can enter the bios then
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Accepted Solution

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chrismarx earned 0 total points
ID: 22984259
the problem was with an additional video card that I added a while ago, when I took that out, entering the bios was fine. thanks for the tips though!!
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