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PcAnywhere v12 via Remote Desktop Windows 2003 Server

Posted on 2008-10-26
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I currently have PcAnywhere v12 loaded on a Windows 2003 Ent R2 Terminal Server Sp1 with critical updates.
The problem I am experiencing is that when I remote desktop to the terminal server with a non-admin account I am unable to launch PcAnywhere.  
I am launching using the command, awrem32.exe "C:\Documents and Settings\All Users\Application Data\Symantec\pcAnywhere\Remotes\host.CHF"
A login prompt displays, credentials are entered, select OK, and then  a quick flash appears.  The window does not appear for console of the remote host.  Awrem32.exe is in the task manager running though.

If I add the same user to the local administrators group and launch PcAnywhere the same way the connection is sucessful, the remote connection is displayed.

What is preventing non-admin users from launching PcAnywhere?  Thank you.
 
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Question by:vpont
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by:Darius Ghassem
ID: 22812039
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vpont earned 0 total points
ID: 22814567
Hello Dariusg,

I have check the article but it is referencing PcAnywhere Host.  I am using the PcAnywhere Remote on Windows 2003 Server to connect to another host which has PcAnywhere Host.

One thing I did find though is that with a normal user (non-admin) logged on to the console of the Windows 2003 Server the PcAnywhere Remote (awrem32.exe connection with a host.CHF) will open up and display the remote host console.  Still need to have it work through remote desktop for a non-admin account though.

I found this article though, it says it will work with PcAnywhere 12.1 will work in a Windows 2003 Server Terminal Server remote desktop.  I will download and test and post the results.  

https://forums.symantec.com/syment/board/message?board.id=107&thread.id=289&view=by_date_ascending&page=1
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Author Comment

by:vpont
ID: 22816938
I downloaded the PcAnywhere 12.5 and it was a success.  I am able to remote desktop to the server and launch PcAnywhere Remote, and have the remote host console appear.  
It appears v12.0 was never really 100% compatible with a Windows 2003 Terminal Server.

Thank you
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by:Darius Ghassem
ID: 22816959
That's Great!
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