Unable to access OWA from home

I am able to access the OWA address while I am at work but when I try to access the OWA address from home it doesn't work. I am using Exchange 2003 so how can I resolve this since it maybe a different address since I am accessing it from home? How do I locate the OWA address on Exchange 2003.
csciarroAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Jon GiesePresidentCommented:
Do you have an A record for owa?

And then use https://owa.domainname.com/exchange.


0
wolfcamelCommented:
it needs to be published to the outside world on the server/router etc and have a DNS A record as above,
alternatively you could VPN into the office and then use the local OWA page (ie assume something like https://server/exchange
0
csciarroAuthor Commented:
Gieseja; What is a A record in the OWA. I am able to access the OWA internally within the company but not externally. The OWA address that is used internally is https://mail.domainname.com:80/exchange. What do I have to look at on the Exchange Server.
0
Ultimate Tool Kit for Technology Solution Provider

Broken down into practical pointers and step-by-step instructions, the IT Service Excellence Tool Kit delivers expert advice for technology solution providers. Get your free copy now.

ltxdaCommented:
If you already have port 80 open and pointed to your Exchange Server at the work Firewall then you can either type https://<IP Address>/owa or https://<IP Address>/exchange or create a DNS record as mentioned above.

A port has to be open at your firewall first.  If you know the public IP address of your router/firewall then you might be able to just simply open port 80 and point it to your Exchange Server then get to OWA using that public IP address.  If your Exchange Server is not behind a firewall then see if you can get the public IP address of the Exchange Server and try that.  At least you know OWA is running and configured properly.  Now it's a matter of allowing access from outside of your network.

Hope this helps!

LTxda
0
Jon GiesePresidentCommented:
It's a dns entry that resolves the owa name.
0
csciarroAuthor Commented:
How do I create a DNS record?
0
Jon GiesePresidentCommented:
You would make that change with your DNS host.
0
ltxdaCommented:
Depends:

-  If your ISP is hosting DNS ask them to add a record
-  If your company hosts DNS themselves have your DNS administrator add a record for you

Please note that it takes anywhere from 24-72 hours for DNS changes to become fully active sometimes.  You won't see changes immediately unless you're using the DNS server for name resolution that hosts the DNS Zone for your domain.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
wolfcamelCommented:
are you responsible for your server setup? or someone else?

if mail.company.com works internally then I would guess this has been used to keep it consistent with the outside world

your router should be fowarding ports 80 and 443 to the exchange server.
at home in a cmd prompt do: ping mail.company.com and see if it gives the IP address of your work server - if it does then the A record is already setup for you correctly.
what happens when you go to https:\\mail.company.com\exchange from home?

0
csciarroAuthor Commented:
The RULE on the firewall for port 81 was not created so after I created the RULE it works. The Service was alredy setup on the Firewall so creating the RULE resolved the issue.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Exchange

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.