Solved

Delivery failure became Delivery Confirmation?

Posted on 2008-10-27
3
935 Views
Last Modified: 2013-12-18
Hi,

I upgraded our Domino to 8.0.1 recently, and noticed that the delivery failure reports arent returned properly anymore. When a mail fails to route, the user gets a Delivery Confirmation report, with the To: Field set to empty. The users dont even get a failure reason.
This is very confusing for our users, and I would like to know how I can get decent delivery failure reports returned to our users when a mail fails to route.

Regards
Dirk
0
Comment
Question by:Berconv
3 Comments
 
LVL 63

Expert Comment

by:SysExpert
ID: 22818640
1) have you updated the Mail and other templates on all related serves per the install and upgrade guide ?

2) Any errors in the Log.nsf during startup or usage ?

DOes this affect everyone ?


I hope this helps !
0
 

Author Comment

by:Berconv
ID: 22819491
Hi, and thanks for your reply.
Yes, all templates were upgraded following the upgrade guide, and yes, this affects all users. I see no routing errors during startup or usage.
0
 
LVL 7

Accepted Solution

by:
olaraak earned 250 total points
ID: 22859112
Most of the settings for Delivery Failure reports are handled in Domino Administrator client, in Configuration Settings document , under Router/SMTP - Advanced - Controls tab.

More information can be found, if you search in Lotus Administrator Help database, for the subject "Customizing the text of mail failure messages" and others under "Mail" section.
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

For users on the Lotus Notes 8 Standard client, this article provides information on checking the Java Heap size and adjusting it to half of your system RAM in attempt to get the Lotus Notes 8.x Standard client to run faster.  I've had to exercise t…
You’ve got a lotus Domino web server, and you have been told that “leverage browser caching” is a must do. This means that we have to tell the browser everywhere in the web to use cache. In other words, we set (and send) an expiration date in the HT…
Along with being a a promotional video for my three-day Annielytics Dashboard Seminor, this Micro Tutorial is an intro to Google Analytics API data.
Video by: Mark
This lesson goes over how to construct ordered and unordered lists and how to create hyperlinks.

911 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

24 Experts available now in Live!

Get 1:1 Help Now