Link to home
Start Free TrialLog in
Avatar of tiranathon
tiranathon

asked on

An unexpected Error has Occurred when importing mail acounts *.iaf into Outlook Express

In Outlook Express, I have sucessfully exported the mail account to an usb stick and its saved an nnnn.iaf file

I rebuilt the operating system

When trying to import that file back into Outlook Express

Tools > Accounts > Import
>go to me stick and select the appropriate .iaf file

I get 'An unexpected Error has Occurred'

Any suggestions?
Avatar of Houssam Ballout
Houssam Ballout
Flag of Lebanon image

can you copy the files to the store folder directory
go to tools->options->maintenance
Avatar of tiranathon
tiranathon

ASKER

it doesnt read the iaf files from the store directory, its an internal configuration set in registry somewhere, thats why it needs importing.

I'll try moving it there and importing from there, but i dont like me chances. I'll post the result shortly.
Ok did that. Still no joy ... Same error as before.
ASKER CERTIFIED SOLUTION
Avatar of Houssam Ballout
Houssam Ballout
Flag of Lebanon image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
SOLUTION
Avatar of war1
war1
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Ok problem solved kinda, I didnt get chance to test your theory in the end War1 as the customer was in a hurry, so I just re-set up the account manually.  Luckily he managed to remember his email password and i looked up the pop settings by googling them.

I'll award all that helped points to be fair. but from the looks of it War1's comments were the most likely to work.
Had to solve this manually in the end as my customer was in a hurry to take his PC.  so I've assigned split points to all those that helped. though next time I come across this i will certainly try War1's suggestion as it seemed the most likely, ill post again to confirm the results.