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Oulook Outbox synchronizing with Blackberry Enterprise Server

Posted on 2008-10-27
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Last Modified: 2012-05-05
Hi I am using blackberry Enterpise server 4.1 with exchange 2003 server and currently the following folders are being synchronized between my blackberry and  my outlook inbox: sent items, deleted items inbox and junk emails i need help on the following two things:
first i want to know if there is any way that i can synchronize my outbox with the blackberry device

second i have a user that will be working from his home for the next two weeks and he has no internet access i want to know if it is possible for the user to create emails in outlook and some how use his blackbery device to send the emails if this is possible how can this be done
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Question by:mzhaim
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10 Comments
 
LVL 7

Expert Comment

by:bcrosby007
ID: 22811528
I have never seen anyone have their outbox sync with their blackberry. Mainly because the BES talks directly to Exchange. So if the email would have to be in the exchange accounts outbox, which would send right away.
As for using the blackberry to send emails from outlook. You can always get a tether package for your blackberry. Talk to your cell provider and they will be able to hook you up. Basically you use your blackberry for a modem to get to the internet.
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Expert Comment

by:RobinHuman
ID: 22811576
HI,
Firstly, to sync the outbox you need to go into blackberry manager on the BES server, select the user, properties, redirection tab, and select the folders you want to redirect - Inbox and sent are selected by default;
secondly, the user can use the blackberry as a modem - install blackberry desktop manager on his pc and he should be able to use it to connect as if it was a modem (you may need to set up a vpn, or give him access to OWA.
Hope this helps
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Author Comment

by:mzhaim
ID: 22811766
hi RobinHuman
i went to black berry Manager on the BES Server  then selected user properties and then clicked redirection the only folders that i have are inbox and junk mail i donot see the outbox folder

second can you please explain how i can use the blackberry device as a modem ( what do i need to configure)
please note that the user has owa and we are using rpc over http

thank you
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Expert Comment

by:bcrosby007
ID: 22811785
Like I said before, I dont think you can sync your outbox. As far as the modem is concerned. Every carrier is different. If you are using AT&T, they have an add on package that you have to add to the Cell account. From there, there is software called Communication Manager that will use the blackberry as a modem automatically. It is rather seamless. At that point, you are on the internet and you RPC over HTTP will work. Contact your Cell provider.
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bcrosby007 earned 500 total points
ID: 22811787
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Expert Comment

by:ALogvin
ID: 22812793
The Outbox is a temporary folder in Outlook that is used on your local client... since the data is not stored in the Exchange environment, you can not redirect it to your BB.

I agree w/ bcrosby007, tethering your BlackBerry to your PC and useing it for the internet is a good option to get online, provided your company has some type of VPN or method of him connecting to your exchange environment.
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Author Comment

by:mzhaim
ID: 22814025
hi i need help on how i can use my blackberry as a modem. can any one tell me the steps that i need to follow

thank you
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by:ALogvin
ID: 22814165
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by:bcrosby007
ID: 22814441
I already posted that link.
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Author Comment

by:mzhaim
ID: 22814861
does anyone have another link that can help me send emails from my notebook without having internet connection by using the blackberry device
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