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Cant install remote agent

Posted on 2008-10-27
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Last Modified: 2013-12-01
Tools
Install Remote Agents
Wizard starts / next
Right click windows remote agents
Add remote computer
*all our computers are in a domain except our email server which is workgroup
select workgroup
select email server
asks for Username / Password / Domain

We get the following error
Attempting to connect to server \\Email-Server failed with the following error  : Access Denied

Anyone any ideas how to sort this
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Question by:abbijade97
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2 Comments
 
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Expert Comment

by:Hedley Phillips
ID: 22812296
Have a read through this tech note:


Access is denied when pushing the Remote Agent for Windows Servers to a remote server.
http://seer.entsupport.symantec.com/docs/254934.htm
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Hedley Phillips earned 500 total points
ID: 22812383
Failing that. Try a local install. (Remote desktop in and install).

How to perform a local installation of the Backup Exec Remote Agent for Windows Servers or the Advanced Open File Option
http://seer.entsupport.symantec.com/docs/258982.htm
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