Solved

CD Rom Drive still not working

Posted on 2008-10-27
5
348 Views
Last Modified: 2012-05-05
I thought your proposed solution had worked, as I can play CDRoms in the drive.  However if I put a blank disk in and either try to open it through Explore or by dragging something into it it says "D:/ is not accessible.  Incorrect function".  Any ideas?  

Many thanks,

Kate  
0
Comment
Question by:KateHamilton
  • 2
  • 2
5 Comments
 
LVL 2

Expert Comment

by:jbuzzard
Comment Utility
What proposed solution are you referring to. Please link to it. Otherwise, cut and paste into the comment section.
0
 

Author Comment

by:KateHamilton
Comment Utility
Here is the procedure that I followed, which at first at had appeared to work:




Open the Registry Editor: - Click on Start then select Run - Type in: regedit and click OK.

<>Backup your registry by:

1. Highlight My Computer by clicking on it once.
2. At the top of the page you should see File, click on this and then select Export Registry File.
3. The following screen will allow you to select where you would like to save this backup and what file name you would like to save it as.
Please note at the bottom of the screen where it says export range All; this should be selected to ensure your entire registry is backed up completely.
5. Give the File a name and click on the SAVE button (this will bring you back to the registry editor)

<>Remove the UpperFilters and LowerFilters values by:

1. Expand the HKEY_LOCAL_MACHINE key (looks like a folder) by double clicking it (or clicking the + next to it.) Expand the SYSTEM Key
2. Expand the CurrentControlSet Key
3. Expand the Control Key
4. Expand the Class Key
5. Please look for a key containing the following string of letter and numbers:

{4D36E965-E325-11CE-BFC1-08002BE10318}

6. Highlight this key by left clicking once on it.
7. On the right hand side you are looking for UpperFilters and LowerFilters, once you find these please delete them - Highlight them (clicking on them once) and then delete them by right-clicking on them and choosing delete (or pressing Delete on your keyboard.)
8. Close the Registry Editor, click on File and then click on Exit
9. Restart your computer. Your CD/DVD Drives should be back and functioning.


Any ideas?

Many thanks,

Kate
0
 
LVL 2

Accepted Solution

by:
jbuzzard earned 125 total points
Comment Utility
Blank discs generally cannot be written to by just dragging stuff to them. Win XP has a function that allows you to 'cue' files to be written to the cd, but I have never used it, and never will. Nero provides a similar function. However, it would be best to try a cd that has something on it to test whether the drive is working. Try removing a large file from the cd, then running it.
After which, you can use a 3rd party program to try to burn to a blank cd.

Other option is to use a benchmark tool to test the cd drive.

Another option is to try to boot into Ubuntu cd and see whether the same problems apply - if so, then reinstall windows to fix (easier than rooting around in the directory).
0
 

Expert Comment

by:kerm007
Comment Utility
0
 

Author Comment

by:KateHamilton
Comment Utility
Thanks.  I haven't yet been able to work out how to do a "benchmark tool" or "boot into Ubuntu cd" - please could I have some help with this?

Re. Kerm007's suggestion, it's not really CD burning that I need to know how to do so much as being able to use / access the CDRom drive, and the info while interesting doesn't sort the problem.  Kerm007 - is there something I can do in the directory which might sort the problem - it half worked what you suggested I did last time.

Many thanks,

Kate    
0

Featured Post

Complete VMware vSphere® ESX(i) & Hyper-V Backup

Capture your entire system, including the host, with patented disk imaging integrated with VMware VADP / Microsoft VSS and RCT. RTOs is as low as 15 seconds with Acronis Active Restore™. You can enjoy unlimited P2V/V2V migrations from any source (even from a different hypervisor)

Join & Write a Comment

Sometimes the best way to deal with an infected computer is to boot from external media and run your tools from there.  The reason you may wish to do this really depends on the infection.  Some malware is so recalcitrant that no matter what you do i…
We wanted to provide an in-depth explanation of the Ping Node offering clarifications on its function and usage. Incorrect Ping Node configuration and functionality can cause problems with HA clusters. The importance of this article is critical for …
This video teaches viewers how to encrypt an external drive that requires a password to read and edit the drive. All tasks are done in Disk Utility. Plug in the external drive you wish to encrypt: Make sure all previous data on the drive has been …
This tutorial will walk an individual through the process of installing the necessary services and then configuring a Windows Server 2012 system as an iSCSI target. To install the necessary roles, go to Server Manager, and select Add Roles and Featu…

728 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

10 Experts available now in Live!

Get 1:1 Help Now