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Pst file size has reduced to zero, emails lost, no back-up of pst file, how do I retrieve my saved emails?

Posted on 2008-10-27
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Last Modified: 2008-10-29
Hi there

Opened up my email this morning (Microsoft OUtlook 2003) and my personal folder was not working. Phoned IT and they informed me that my pst file size was 0 (on my harddrive) and that I had basically lost all my saved emails and that there was nothing that could be done about it. I did not make any back-ups of my pst folder in the past. Is there a way to restore the pst file or another way to retrieve my saved emails? What caused the pst file to be overwritten with 0 information?

Help would be much appreciated.
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Question by:LombardJC
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6 Comments
 
LVL 10

Expert Comment

by:MoreHeroic
ID: 22812092
You might try this PCinspector Data Recovery to see if there is a deleted copy of it:

http://www.pcinspector.de/Sites/file_recovery/download.htm?language=1
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LVL 33

Expert Comment

by:Exchange_Geek
ID: 22812120
Try using Scan-PST and check if that helps you in any way.
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LVL 2

Expert Comment

by:jbuzzard
ID: 22812128
I would try "recover my files" and search for pst files only. Otherwise use R-Studio to try. Something like Recovery my PST will not work, as the file size is 0 and not solely corrupted. Recover my files will search the hard drive for deleted copies of files (such as pst) and works quite well.

A suggestion - do not use the hard drive in question, and run recover my files from another computer if possible. If you write over the blank space on the hard drive, chance of recovery falls dramatically...
0
Best Practices: Disaster Recovery Testing

Besides backup, any IT division should have a disaster recovery plan. You will find a few tips below relating to the development of such a plan and to what issues one should pay special attention in the course of backup planning.

 

Author Comment

by:LombardJC
ID: 22812225
How do I "recover my files"? What do I need to run?
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Accepted Solution

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jbuzzard earned 500 total points
ID: 22812277
http://www.recovermyfiles.com/

Sorry, should have specified that it's a program called recover my files...
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Expert Comment

by:jbuzzard
ID: 22831133
So it worked for you?
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